PRIVACY POLICY

Last updated: April 2026

At Surya Interactive, we respect your privacy and are committed to protecting your information. This Privacy Policy explains how we collect, use, store, and protect information when you use our games, website, and online services.

This policy applies to:

  • Offline / basic single-player games
  • Online / multiplayer games
  • Website services

1. Information We Collect

Device Information

  • Device model
  • Operating system version
  • App version
  • IP address
  • Country / approximate region
  • Device identifiers

Gameplay Data

  • Levels completed
  • Checkpoints and save progress
  • Achievements and scores
  • Session duration
  • Gameplay statistics
  • Update version usage

Online / Multiplayer Data

  • Username or display name
  • User ID
  • Email address (if login is used)
  • Cloud save data
  • Leaderboard scores
  • Match history
  • Room or lobby information
  • Friend / party data
  • Communication logs (if chat is enabled)

Analytics and Diagnostics

  • Crash reports
  • Performance logs
  • Error diagnostics
  • Retention analytics
  • Feature usage data

Advertising Data

If ads are displayed, third-party partners such as Google AdMob may collect:

  • Advertising ID
  • Ad impressions
  • Clicks and engagement
  • Approximate location
  • Device information

2. Third-Party Services

Our games and services may use trusted third-party providers including:

  • Firebase Authentication
  • Firestore / Realtime Database
  • Firebase Analytics
  • Firebase Crashlytics
  • Firebase Cloud Messaging
  • Google AdMob
  • Steamworks
  • itch.io services

These services may process information according to their own privacy policies. We encourage you to review them.

3. Why We Use Your Data

We use collected information to:

  • Improve gameplay experience and performance
  • Maintain multiplayer and cloud save systems
  • Fix crashes and bugs through diagnostics
  • Prevent cheating and abuse
  • Improve level design and future updates
  • Display relevant advertisements
  • Support account and login systems

4. Data Sharing

We do not sell your personal data to any third party. Information may be shared only with trusted service providers solely for the purposes of app functionality, analytics, cloud services, advertising, and platform integration. All third parties are bound by their own privacy policies and applicable data protection laws.

5. Data Retention

We retain your data only for as long as necessary to provide our services. Gameplay and account data is retained while your account is active. Crash and diagnostic logs are retained for up to 90 days. You may request deletion of your data at any time by contacting us at support@suryainteractive.com.

6. Children's Privacy

Our services are not directed to children under the age of 13 unless explicitly stated for a specific game. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us immediately at support@suryainteractive.com and we will take steps to delete such information.

7. Data Security

We implement industry-standard security measures to protect your information, including encrypted data transmission, secure cloud storage through Firebase, and access controls. However, no system is completely secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account or cloud save data
  • Opt out of personalized advertising
  • Withdraw consent at any time

To exercise any of these rights, contact us at support@suryainteractive.in

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Updated versions become effective immediately upon publication on our website. We encourage you to review this page periodically. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions, data requests, or concerns, please contact us at:

support@suryainteractive.in